The Marine Trades Association of Maryland has announced the start of a month-long customer satisfaction survey, available by clicking here: Boater Survey. “We encourage every Maryland boater to take three minutes of their time and help us know how boat dealers, marinas, and those providing boating service and parts are doing,” said Executive Director Susan Zellers. How many marinas have you visited in the last year? Pictured is Cambridge, MD. Boating clubs, organizations, classes, auxiliaries, and squadrons are encouraged to share this opportunity and the weblink with their members via their newsletter, social media post, and word of mouth. “With nearly 179,000 registered boats in Maryland, we know there’s a lot of good feedback out there that can help those in the marine industry serve their customers even better,” said Ms. Zellers. “But we need individuals to take the short survey to get that input.” “Customer service is a critical part of the long-term sustainability of the marine industry, as well as a key ingredient in young workers’ training,” continued Ms. Zellers. MTAM is in the third year of a workforce development project known as the Marine Trades Industry Partnership (MTIP), a collaboration with EARN Maryland (Employment Advancement Right Now), marine employers, and educators. The MTIP is connecting high school graduates with marine employers to create career marine professionals, from mechanics to yard workers and fiberglass experts. Visit Marylandboatjobs.com for more info. Results from the August boater customer service survey will be presented by Margaret Podlich, former president of BoatUS, at the annual MTAM Fall Conference, scheduled for Thursday, September 14 beginning at 1 p.m. at the Port Annapolis Marina Pavilion. The daytime meeting is open to the public with advance registration, details to follow at mtam.org.